An activity theoretic model for information quality change

Besiki Stvilia, Les Gasser


To manage information quality (IQ) effectively, one needs to know how IQ changes over time, what causes it to change, and whether the changes can be predicted. In this paper we analyze the structure of IQ change in Wikipedia, an open, collaborative general encyclopedia. We found several patterns in Wikipedia’s IQ process trajectories and linked them to article types. Drawing on the results of our analysis, we develop a general model of IQ change that can be used for reasoning about IQ dynamics in many different settings, including traditional databases and information repositories.


Information Quality, Information Dynamics, Activity Theory

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