At Home in Brussels: Professional mobility as a service

  • Shenja van der Graaf Senior Researcher at iMinds–SMIT (Vrije Universiteit Brussel), Visiting Senior Fellow at Department of Media and Communication (London School of Economics and Political Science), and Fellow at ID3 MediaHub (MIT).
  • Wim Vanobberghen Vrije Universiteit Brussel

Abstract

An emerging generation of mobile applications is viewing mobility as a way to create interactive experiences that rely on or exploit movement and space in the urban context. By drawing on a user–oriented design approach, this paper investigates the initial design stages of a mobile relocation service application (linked to a Web–based service) developed for professionals relocating to the city of Brussels. This approach provides insight into several socio–spatial factors underpinning the relocation process. The findings demonstrate that the user–mobile application dynamic associated with a personalized experience augments and facilitates how people come to plan and understand cities, how they manage certain services and utilities, and hence how they seek to shape life in a new city.

Author Biographies

Shenja van der Graaf, Senior Researcher at iMinds–SMIT (Vrije Universiteit Brussel), Visiting Senior Fellow at Department of Media and Communication (London School of Economics and Political Science), and Fellow at ID3 MediaHub (MIT).
Senior Researcher at iMinds–SMIT (Vrije Universiteit Brussel), Visiting Senior Fellow at Department of Media and Communication (London School of Economics and Political Science), and Fellow at ID3 MediaHub (MIT). Her research interests include socio–digital systems, organization and governance design, and information quality. Dr. van der Graaf holds a Ph.D. in media and communication from the London School of Economics and Political Science, U.K.
Wim Vanobberghen, Vrije Universiteit Brussel
Ph.D. candidate and researcher at iMinds–SMIT (Vrije Universiteit Brussel)
Published
2013-11-24
How to Cite
van der Graaf, S., & Vanobberghen, W. (2013). At Home in Brussels: Professional mobility as a service. First Monday, 18(11). https://doi.org/10.5210/fm.v18i11.4951