Internet access, usage and policies in colleges and universities


  • Robert A. Jr. Fleck
  • Tena McQueen



The Internet revolution arrived faster, and with more complications, than many academic institutions expected. The rapid development of search engines and the expanded use of the Web by all types of organizations increased the demand for Internet-related services on college campuses. To assess the impact of these changes, a questionnaire was mailed to selected computer center directors listed in the 1998 Higher Education Directory (U.S.). The questionnaire asked respondents various institutional demographic questions and how Internet access is provided to students, faculty, administrators, and staff. The paper presents survey results in text and graphical format. The paper includes graphs that display the rates of increases (or decrease) regarding access and usage of e-mail, the World Wide Web, telnet and other Internet features. Comparisons, where appropriate, are made between public and private institutions. Respondents also provided information on access issues, access policy development, and policy deployment. URLs are given for several academic Internet use policies. Specific concerns and issues dealing with access are listed. The authors provide recommendations for policy formulation and dissemination.




How to Cite

Fleck, R. A. J., & McQueen, T. (1999). Internet access, usage and policies in colleges and universities. First Monday, 4(11).