TY - JOUR AU - Williams, Eric PY - 1999/08/02 Y2 - 2024/03/28 TI - E-mail and the effect of future developments JF - First Monday JA - FM VL - 4 IS - 8 SE - DO - 10.5210/fm.v4i8.686 UR - https://firstmonday.org/ojs/index.php/fm/article/view/686 SP - AB - E-mail research in organisations has tended to focus on the behaviour of the e-mail sender rather than recipient. A recent study examined the influences acting upon a recipient's interpretation of e-mail messages in an organisation. From this examination study findings and the implications of two developments in e-mail technology, intelligent software agents and integrated messaging, are discussed in this paper. ER -