TY - JOUR AU - Joshi, Nitin AU - Bhardwaj, Pankaj AU - Suthar, Praveen AU - Joshi, Vibha PY - 2020/07/24 Y2 - 2024/03/28 TI - Study of feasibility and effectiveness of ASHA-Soft (Online Payment and Performance Monitoring System) program in Rajasthan: Study of feasibility and effectiveness of ASHA-Soft in Rajasthan JF - Online Journal of Public Health Informatics JA - OJPHI VL - 12 IS - 1 SE - Original Articles DO - 10.5210/ojphi.v12i1.10662 UR - https://ojphi.org/ojs/index.php/ojphi/article/view/10662 SP - AB - <p><strong>Objective:</strong> ASHA-Soft is the pioneer e-Health program which was launched to manage online payment and for monitoring performance of ASHA workers in Rajasthan. There is a paucity of studies which documents the feasibility and effectiveness of this program with aim to assess the feasibility and effectiveness of ASHA-Soft program.</p><p><strong>Methods:</strong> Study was conducted in Jodhpur using quantitative and qualitative method. Primary and secondary data approach was used to assess feasibility and effectiveness of ASHA-Soft. Purposive sampling was done to recruit 150 ASHA workers having experience of more than 5 years to capture the perception before and after implementation of ASHA-Soft. Qualitative data was also obtained from ASHA workers and key stakeholders. To assess the effectiveness secondary data was obtained from various sources was analyzed.</p><p><strong>Results:</strong> Mean age of participants were 35.51 + 6.7 years. Most of ASHAs agreed that ASHA-Soft mediated timely payment (68%) and payment according to their performance (81%). It also increased their motivational level (96%).There were no significant difference in different work experience of ASHAs and perception towards ASHA-Soft regarding timely payment (p=0.99), improving quality of life (p=0.66) and motivation level (p=0.40). This program has provided standard online procedure of online payment and monitoring for ASHAs. Incentives received by ASHAs increased to 77%, performance increased by 7% and 9% for maternal health and child health respectively within one year of its initial implementation.</p><p><strong>Conclusions:</strong> Study finding demonstrate that ASHA-Soft program is acceptable to the users and is effective in terms of meeting organizational requirement.</p> ER -